Identity checks
Cloudbet KYC: what clause 21.1.5 allows, and the US$2,200 line
Cloudbet KYC now has a number. Clause 21.1.5 of its terms, last updated 30 September 2026 and read by us on 21 October, requires identity verification once your deposits add up to US$2,200, and lets Cloudbet ask again at any time. Below: the clause phrase by phrase, what changed since the August version, and the alternatives whose ID rules start later, two of them measured with our own money.
Cloudbet rewrote its identity-check rule between our two readings. In the archived copy we read on 26 August 2026, the rule sat in clause 18.1.1 and named no amount. The terms last updated 30 September 2026, read live on 21 October, move it into clause 21.1 and add one sentence that changes how a player can plan: identity verification will be required when cumulative deposits reach or exceed US$2,200.
What changed since August
| August 2026, clause 18.1.1 | October 2026, clause 21.1 | |
|---|---|---|
| Amount that triggers ID | None named | US$2,200 in cumulative deposits (21.1.5) |
| Who runs the check | Not named | Sumsub, automated (21.1.3) |
| Checks at any time | Yes | Yes, including after a passed check (21.1.5) |
| Your money during a check | Not stated | Deposits and withdrawals may be restricted, funds locked (21.1.5) |
| Closing the account | Not stated | No new documents beyond those already requested, with two exceptions (21.1.7) |
The old page on this address read clause 18.1.1 phrase by phrase. The address stays; the reading below is of the current clause.
Phrase one: which documents
Clause 21.1.1 says the identity procedure needs reliable, independent source documents, data or information, and gives four examples: a national ID card, an international passport, a bank statement and a utility bill.
“Independent” rules out anything you produced yourself. “Reliable” leaves the judgment with Cloudbet. The four items are examples, so the list is open: a photo ID plus a proof of address is the likely pair.
Phrase two: who checks
Clause 21.1.3 names Sumsub as the contractor for automated KYC. Sumsub checks two things: that the ID document is authentic and unaltered, and that the person sending it is the person on it. In practice that means an upload and a selfie or short video, handled by software before a person looks at it.
Phrase three: the US$2,200 line
Clause 21.1.5 makes verification required when cumulative deposits reach or exceed US$2,200. Three words in that sentence matter.
- Deposits. The line counts what you pay in. Winnings, losses and withdrawals do not move it. A bettor who loses every deposit reaches it as surely as one who wins.
- Cumulative. Deposits add up. The clause sets no window, such as a month or a year, so we read it as the total over the life of the account. US$100 a week crosses the line in the 22nd week.
- US dollars. Cloudbet takes 40 coins, and the clause does not say which exchange rate turns a bitcoin or USDT deposit into dollars for this count. Stablecoin deposits make the running total easiest to follow.
The line marks where a check becomes required, not where checks start being possible. The rest of the same clause still allows them earlier.
Phrase four: any time, and again after you pass
Cloudbet reserves the right to verify identity on an ongoing basis, including when identification details change or activity looks suspicious or unusual, and to request up-to-date documents at any time, even from a customer who has already passed.
So a passed check is a moment rather than a permanent status. An account verified with a passport last year can still be asked for a fresh bank statement this year. Clause 21.1.4 adds that Cloudbet may investigate any customer it has determined to be risky or suspicious.
Phrase five: your balance while you wait
The last sentence of 21.1.5 is new and practical: deposits and withdrawals may be restricted, and funds may be locked, until verification is complete. The terms give no time limit for the check. Have documents ready before you approach US$2,200, not after a withdrawal is already pending.
What the clause still leaves out
- A deadline for you. The clause sets no period for sending documents. Vave's clause 8.7, by contrast, allows 14 days and names account closure and confiscation of winnings as the penalty for missing it.
- A deadline for Cloudbet. Nothing says how long a review may take while funds are locked.
- A conversion rule. The US$2,200 count has no stated exchange rate for crypto deposits.
Cloudbet was not tested with our money, so how often it asks below the line is outside what we can report. What we can show is the wording.
Cloudbet's clause beside eleven other sportsbooks
Other sportsbooks' terms read 26 August to 8 September 2026; Cloudbet's re-read 21 October 2026. Clause numbers as printed. A dash means the documents we read give no figure.
| Sportsbook | Clause | What sets a check off | Deadline |
|---|---|---|---|
| Cloudbet | 21.1.5 | Deposits totalling US$2,200; any time if details change or activity looks unusual | — |
| Vave | 8.7 | Its discretion, before any payout | 14 days |
| Stake | 4.8 | Withdrawals require verification; documents any time | — |
| Shuffle | 5.2 | A threshold it sets, and the first withdrawal in any event | — |
| Sportsbet.io | 6.6 | Withdrawals above €2,500; smaller ones at its discretion | — |
| Empire.io | 5.4 | Withdrawals above 2,000 USDT; smaller ones as its licence requires | — |
| Rocketpot | 11.4 and 12.4 | Withdrawals above $2,500 (11.4) or $2,000 (12.4) | 30 days (12.2) |
| Metaspins | 9.7 | Gambling that reaches a threshold it does not name | 30 days (9.10) |
| Rainbet | 20.1 | Any time | 72 hours |
| Wolf.bet | 5 §1 | Any time | — |
| Thunderpick | 21.1 | Whenever it requires validation, at its discretion | — |
| Bitsler | 4.3, 4.4, 8.22 | Its discretion; large deposits; concern about spending | — |
TrustDice sits outside the table because it publishes no ID clause at all. What we know about it comes from our own test in May 2026, described further down.
Deposit line or withdrawal line
Cloudbet's figure now sits in the same range as the written thresholds elsewhere, so the number alone no longer separates them. What separates them is what is counted.
A withdrawal threshold, such as Bitcasino.io's €2,500 or Empire.io's 2,000 USDT, is reached only by cashing out a large amount. A deposit threshold is reached by anyone who keeps playing, whatever the results. For a regular bettor who deposits small sums and rarely withdraws, Cloudbet's line arrives first.
Cloudbet in fact runs both kinds. Its help centre, in an article dated 7 September 2026, sets two limits for any account below Level 2 verification: US$2,200 in lifetime deposits and US$2,200 a day in withdrawals. Level 2 asks for a photo ID, proof of address and a face check, and removes both limits; larger withdrawals after that are reviewed. The terms make the deposit line a contractual obligation, and the help centre adds the daily withdrawal limit beside it. A player who wins big below Level 2 can still withdraw, but no faster than US$2,200 a day.
How far you get elsewhere before ID
This is where the sites like Cloudbet we cover differ in a way you can use.
Terms read 26 August to 8 September 2026, Cloudbet 21 October 2026; test dates in the rows. Our two tests first, then written thresholds, then rules with no figure.
| Site | When ID can be asked | Where it comes from |
|---|---|---|
| TrustDice | No clause published | Our test, May 2026: no ID until withdrawals reached about 5,000 USDT in total |
| Bitcasino.io | Withdrawals above €2,500 | Clause 6.6 |
| Sportsbet.io | Above €2,500 | Clause 6.6 |
| Empire.io | Above 2,000 USDT | Clause 5.4 |
| Cloudbet | Deposits totalling US$2,200; earlier at its discretion | Clause 21.1.5 |
| Metaspins | At a threshold it does not name; 30 days to respond | Clauses 9.7 and 9.10 |
| Shuffle | Before the first withdrawal in any event | Clause 5.2 |
| Stake | Withdrawals require verification | Clause 4.8 |
| Vave (our chosen partner) | At its discretion before a payout; 14 days to respond | Clause 8.7. Our test, 28 Aug 2026: no ID on a withdrawal of about 5,000 USDT |
A written threshold marks where a rule starts. It is not a promise that nothing comes earlier: Bitcasino.io's own clause 6.6 keeps the right to verify smaller withdrawals, and its clause 3.13 allows random account health checks with no trigger at all. Every written threshold we found is ranked on the no-KYC sportsbooks page; the clauses themselves are quoted by number in the table above.
What our two tests showed
Only two sites on this page have held our own money.
Vave, 28 August 2026. We deposited, played and withdrew. No identity document was requested for a withdrawal of about 5,000 USDT.
TrustDice, May 2026. The first ID request came once our withdrawals reached about 5,000 USDT in total. Then came a review, a Veriff link, a passport that passed on the fifth attempt, and a second request by email.
The TrustDice sequence is the useful warning here: a late check can still be a thorough one. Five passport uploads is what verification can look like when it finally arrives.
Habits that shorten a check
These change nothing about what a clause allows. They shrink the gap between a request and a payout.
- Keep a clear scan of your passport or ID card and a recent proof of address ready before your first deposit.
- At Cloudbet, keep a running total of your deposits in dollars. Verify before you reach US$2,200 rather than while a withdrawal waits.
- Use the same name and address everywhere on the account. Mismatches give any operator an obvious reason to ask.
- Keep support emails and ticket numbers in one place. If a second request arrives, as it did in our TrustDice test, the history is ready.
- Read the ID clause before the welcome offer. Bitsler's terms, for example, allow checks on large deposits and before larger bonuses (clauses 4.3, 4.4 and 8.22).
- Answer requests quickly even when the rule sets no deadline. Where one is written it can be short: Rainbet's clause 20.1 allows 72 hours.
Clause 21.1 operates under Cloudbet's Curaçao certificate, OGL/2024/328/0599, held by Halcyon Super Holdings B.V.; the certificate is read in full on the Cloudbet licence page.
If a check under this clause is the reason you are moving on, follow a checklist for leaving Cloudbet. Clause 21.1.7 helps there: closing an account should not bring new document requests beyond those already made, unless anti-money-laundering law requires more or a withdrawal is still in progress.